Shipping policy

Who We Are?

GLP Support ("we," "us," or "our") operates the website https://glp-support.com/ (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Range

  • Delivery Area: We currently ship within the United States.
  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  • Cut-off Time: Orders placed before 03:00 pm (GMT-07:00) Mountain Standard Time (Denver) will be processed the same day; those placed after will be processed the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery and Cost:

Standard Shipping 

  • Standard Delivery: 3–5 Business Days
  • Shipping Fee: $8.00
  • Free Shipping: On orders of $70.00 or more 

Express Shipping

  • Delivery: 1-3 Business Days
  • Shipping Fee: $15.00

Shipping Process

  • Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our Return and Refund Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

Support

Business name: GLP Support

Email: contact@glp-support.com

Phone number: +1 (206) 538-3196

Address: 30 N Gould St, Sheridan, Wyoming 82801, United States

Business hours

Monday to Friday—9:00 AM to 5:00 PM

(GMT-07:00) Mountain Standard Time (Denver)